BRT commuters express frustration over bus shortage and lengthy queues

BRT commuters express frustration over bus shortage and lengthy queues

Users of the Bus Rapid Transit (BRT) system have voiced their grievances over the shortage of buses and the daily inconvenience of long queues, urging the government to address the issue by providing more buses.

Several commuters expressed concerns about the scarcity of buses, emphasizing that the majority of Lagos State commuters rely on the BRT system due to the escalating transport costs in the state.

According to commuters, the lower cost of BRT transit compared to commercial buses has led to a surge in demand, contributing to seemingly endless queues at BRT stations.

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The Lagos Metropolitan Area Transport Authority (LAMATA) had announced a 25% fare reduction, following Governor Babajide Sanwo-Olu’s directive from November 7, 2023.

The reduction was later extended in response to appeals from commuters.

A commuter named Saheed urged the government to increase the number of BRT buses in the state, citing the challenges posed by the rising fares of commercial buses.

Saheed said, “The Lagos State Government has actually tried for us in this state, but they can do better. A lot of people now use the BRT buses in Lagos.

We all know what is going on concerning the increase in the price of fuel and transport, and all these yellow buses do not make it easier.”

Another commuter, Tobi Ayeni, suggested that an adequate supply of BRT buses could compel commercial drivers to lower their fares, creating a more comfortable experience for passengers.

Tobi stated, “If we have enough BRT buses, I strongly believe all these yellow buses will adjust because they will begin to lose customers and will have no other option than to at least reduce the cost of their fare that will be slightly comfortable for their passengers.”

While urging the government to provide more buses, Tobi specifically mentioned routes to Obalende, CMS, and Oyingbo, emphasizing the significant demand in these areas due to their status as market hubs.

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As of the time of reporting, the Permanent Secretary of the Ministry of Transportation, Wale Musa, could not be reached for comment despite attempts via calls and texts.

Commuters await further action from the government to address the challenges faced in daily transportation.