Microsoft has successfully resolved connectivity problems that users across the UK and Europe faced while trying to access its Teams messaging app and Xbox gaming platform.

The disruptions, reported by over 1,500 individuals in the UK, also impacted Xbox Live, causing inconvenience for those attempting to engage with the newly released Call of Duty game.

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Microsoft attributed the issues to an “artificial increase in synthetic network traffic” and, following the implementation of configuration changes, confirmed the resolution of the problem.

This incident comes on the heels of Microsoft’s previous outages in January, where tens of thousands of customers reported service disruptions.

The disruption in services happened at an inconvenient time for Microsoft, coinciding with the launch of the latest installment in its Call of Duty series on Friday.

The outage led to difficulties for users who had purchased a digital copy of Modern Warfare 3, priced at £69.99, struggling to sign in and download the game.

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Microsoft, in October, made a significant acquisition by purchasing Call of Duty maker Activision Blizzard for $69 billion (£56 billion), marking the largest deal in the gaming industry to date.

Reports on DownDetector highlighted problems with login details and server connections, causing frustration among users.

Some individuals reported receiving messages stating, “the person who bought this needs to sign in,” prompting complaints to Xbox’s support account.

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The outage, unique to customers in the UK and Germany initially, expanded to affect users in Sweden, Poland, Finland, Switzerland, and other European countries, according to social media posts and DownDetector reports.